Effective date: 10 June 2026

KKE Soteco Pvt. Ltd. ("KKE Soteco", "we", "us" or "our") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit https://kkesoteco.com or use our software development, SaaS (Software-as-a-Service) and application development services (collectively, the "Services").

1. Who we are

KKE Soteco Pvt. Ltd.
EL-16, MIDC, Hingna Road, Nagpur, Maharashtra, India 440016
Email: wecare@kkesoteco.com
Website: https://kkesoteco.com

KKE Soteco acts as the data controller for personal data collected through our website and our own business operations. Where we process data on behalf of our clients as part of delivering SaaS or development services, we act as a data processor and handle that data in accordance with our agreement with the relevant client.

2. Information we collect

• Information you provide: name, email address, phone number, company name, city/country, project requirements and any message content you submit through our contact, enquiry or subscription forms.
• Account & service data: credentials and configuration data you provide when you sign up for or use our SaaS products.
• Usage and technical data: IP address, browser type, device information, pages viewed, referring URLs and similar diagnostics collected automatically through cookies and analytics.
• Communications: records of your correspondence with us, including support requests.

3. How we use your information

• To respond to enquiries and provide quotations for our Services.
• To deliver, operate, maintain and improve our software, SaaS platforms and applications.
• To manage accounts, process transactions and provide customer support.
• To send service updates and, where you have opted in, marketing communications.
• To analyse website usage and improve performance, security and user experience.
• To comply with legal obligations and enforce our terms.

4. Legal bases for processing

Where applicable law (such as the EU/UK GDPR) requires it, we rely on the following legal bases: your consent; the performance of a contract with you; our legitimate interests in operating and improving our business; and compliance with legal obligations. For users in India, we process personal data in accordance with the Digital Personal Data Protection Act, 2023 and applicable rules.

5. Cookies and tracking technologies

We use cookies and similar technologies to keep the site functioning, remember your preferences, and understand how the site is used. Essential cookies are always active; analytical and marketing cookies are used only with your consent. You can manage your preferences through our cookie banner or your browser settings. Disabling some cookies may affect how the website functions.

6. How we share information

We do not sell your personal data. We may share it with:

• Service providers (e.g. hosting, cloud infrastructure, analytics, email and payment providers) who process data on our behalf under appropriate safeguards.
• Professional advisers such as auditors and legal counsel where necessary.
• Authorities when required by law, regulation or valid legal process.
• Business transfers in connection with a merger, acquisition or sale of assets.

7. International data transfers

We are based in India and may use cloud infrastructure located in other countries. Where personal data is transferred across borders, we take reasonable steps to ensure it is protected by appropriate safeguards consistent with applicable data protection laws.

8. Data security

We implement reasonable technical and organisational measures—including access controls, encryption in transit and secure development practices—to protect personal data against unauthorised access, alteration, disclosure or destruction. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Data retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, to comply with legal, accounting or reporting obligations, and to resolve disputes. When data is no longer required, we securely delete or anonymise it.

10. Your rights

Subject to applicable law, you may have the right to access, correct, update or delete your personal data, to withdraw consent, to object to or restrict certain processing, and to request a copy of your data. To exercise these rights, contact us at wecare@kkesoteco.com. We will respond within the timeframes required by law.

11. Children's privacy

Our Services are not directed to children under the age of 18, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

12. Third-party links

Our website may contain links to third-party sites and services. We are not responsible for the privacy practices of those third parties; we encourage you to review their privacy policies.

13. Changes to this policy

We may update this Privacy Policy from time to time. The "Effective date" above indicates when it was last revised. Material changes will be posted on this page and, where appropriate, notified to you.

14. Contact us

If you have any questions, concerns or requests regarding this Privacy Policy or your personal data, please contact us:

KKE Soteco Pvt. Ltd.
EL-16, MIDC, Hingna Road, Nagpur, Maharashtra, India 440016
Email: wecare@kkesoteco.com
Website: https://kkesoteco.com